Anyone who’s over the age of 18 can use Credit Score Plus. If you’re not sure if you even have a credit score, no biggie, chances are you do. The majority of adults have a credit history as a result of credit cards, utility accounts, and other debts. If you don’t have any information in your report then Credit Score Plus can help you build a good credit history from the ground up.

Straight from the source. Credit Score Plus pulls all the information about your credit history directly from Experian and Equifax. When you create an account with Credit Score Plus, you are authorising us to access your credit report. Equifax and Experian originate credit reports that include personal information about you. These are known as credit files. With your consent, we will share your information with Experian and Equifax (upon activation of your account) and obtain your credit scores from them. Read more in our Privacy Policy.

Not at all! Credit Score Plus’s credit checks are classified as soft enquiries, meaning they will have no effect on your credit score whatsoever.

Why do credit checks lower your credit score? Read more here.

If you are unhappy with Credit Score Plus's service, you can register a complaint with our friendly online customer support team. Our team is on hand to answer any queries you throw our way. Our hours are 9am - 5pm Monday - Friday, except on public holidays. Alternatively, if you don’t have time to stop and chat, you can email us at: support@credit Score Plus.com.au

It’s important you provide as much detail related to your complaint as possible. Our support team will be with you as soon as possible.

Whilst Credit Score Plus doesn't provide loans itself, you can see loans tailored to your credit score and personal information via the Offers section on your dashboard.

Yes, Credit Score Plus is free! For no cost whatsoever, you can view your credit scores as often as you like via Credit Score Plus. You will also have access to Credit Score Plus's Credit School where you can learn everything you need to know about your credit score so you can improve and maintain your score.